FAQ
1. Follow a general skincare routine, use Zoie & Zane Golden Rejuvenating Oil as end of the skincare routine every morning and evening. Apply it after your moisturizer is fully absorbed. This suits those who massage their face or use gua sha regularly.
2. If you feel your skin is extremely dry after washing your face, you can try applying Zoie & Zane Golden Rejuvenating Oil after toner or mist. Gently smooth and press the oil onto your face and neck. Massage and allow full absorption, then continue your skincare routine.
3. You can add Zoie & Zane Golden Rejuvenating Oil to your moisturizer and apply the mixture to
your face and neck.
1. Returns are accepted 14 days from the original date and original packaging condition of purchase. If you are within this timeframe, have not opened the packaging and wish to return, please reach out to our Customer Service via email at in**@zo******.com
2. Once we receive your email, a member of our team will provide you with the information you need to send the product back. Please remember to also send us the tracking number for the return package, once it has been shipped.
3. Refunds for returned products are processed within approximately (10) days after it is received.
*We do not cover return shipping costs. Additionally, the original shipping charges or express shipping charges are non-refundable.
*A 20% restocking fee will be applied to all returns for refund.
*If you have any questions or concerns, please do not hesitate to contact us at in**@zo*****.com
All of our products are proudly made in Canada.
Approximate shelf life is 24 months.
All of our products are made of plant-based ingredients. They are very mild and effective at the same time. According to our best knowledge, our products are very effective for sensitive skin. Adhering to the use of natural skin care products is conducive to repairing the skin barrier function and making the skin more and more healthy. But since different people are allergic to different substances, even natural and organic ingredients, we recommend that you do a patch test before use if you have any concerns.
